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Terms & Conditions

1. Introduction

Welcome to CloudHost360. These Terms & Conditions (“Terms”) govern your use of our website, services, and server hosting platform.

By accessing or using CloudHost360, you agree to comply with and be legally bound by these Terms. If you do not agree, you must not use our services.


2. Services Provided

CloudHost360 provides configurable cloud server hosting services, including:

  • Virtual server provisioning

  • Subscription and Pay-As-You-Go billing models

  • Additional storage options

  • Automated backup services

  • Server management tools

All services are subject to availability and technical limitations.


3. Account Registration

To use our services, you must:

  • Provide accurate and complete information

  • Maintain the confidentiality of your login credentials

  • Be at least 18 years old

You are responsible for all activities under your account.


4. Billing & Payments

Subscription Plans

  • Subscription plans are billed upfront (monthly or yearly).

  • Yearly plans include a discount compared to monthly billing.

  • Subscriptions automatically renew unless cancelled before the renewal date.

Pay-As-You-Go

  • Users must maintain a positive wallet balance.

  • Usage charges are calculated and deducted periodically based on server activity.

  • Failure to maintain sufficient balance may result in service suspension.

CloudHost360 reserves the right to suspend services for unpaid balances.


5. Refund Policy

  • Subscription refunds are available only within 3 calendar days of initial purchase.

  • After 3 days, subscriptions are non-refundable.

  • Wallet top-ups under Pay-As-You-Go are non-refundable.

  • Add-on services are non-refundable once activated.

Please refer to our Refund Policy for full details.


6. Add-On Services

CloudHost360 offers optional add-ons including:

  • Additional Storage (subject to size limits)

  • Automated Backups (weekly or daily plans)

Add-ons are billed according to the selected plan and may be subject to availability and technical constraints.


7. Acceptable Use

You agree not to use CloudHost360 services for:

  • Illegal activities

  • Fraudulent or abusive behaviour

  • Hosting malicious software

  • Sending spam or conducting phishing activities

  • Violating intellectual property rights

We reserve the right to suspend or terminate accounts that violate these rules.


8. Service Availability

CloudHost360 strives to maintain high service availability. However:

  • We do not guarantee uninterrupted or error-free service.

  • Scheduled maintenance or unexpected outages may occur.

  • Performance may vary based on configuration and usage.

We are not liable for temporary downtime or service interruptions.


9. Data & Backups

Users are responsible for maintaining their own data integrity.

While backup services may be available, CloudHost360 does not guarantee data recovery in all cases. We strongly recommend maintaining independent backups for critical data.


10. Limitation of Liability

To the fullest extent permitted by law:

  • CloudHost360 shall not be liable for indirect, incidental, or consequential damages.

  • We are not responsible for data loss, business interruption, or revenue loss resulting from service use.

Our total liability shall not exceed the amount paid by the user for services during the relevant billing period.


11. Account Suspension & Termination

We reserve the right to:

  • Suspend services for unpaid balances

  • Terminate accounts for policy violations

  • Remove services that pose security risks

Termination may result in permanent deletion of server data.


12. Changes to Services & Pricing

CloudHost360 may modify:

  • Service features

  • Pricing structures

  • Add-on availability

Changes will not affect active subscriptions during their current billing period.


13. Privacy

Your use of CloudHost360 is also governed by our Privacy Policy, which explains how we collect and process personal data.


14. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws in your jurisdiction.


15. Updates to These Terms

CloudHost360 may update these Terms at any time. Updated versions will be posted on this page with a revised effective date.

Continued use of services after changes indicates acceptance of the updated Terms.


16. Contact Information

If you have questions regarding these Terms & Conditions, please contact us through the official CloudHost360 support channels.