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Privacy Policy

1. Introduction

At CloudHost360, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.

By using CloudHost360, you agree to the practices described in this policy.


2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Billing information

  • Account login credentials

  • Contact details

Technical Information

  • IP address

  • Browser type

  • Device information

  • Usage data

  • Server configuration details

Payment Information

Payments are processed securely through third-party payment providers. We do not store your full payment card details on our servers.


3. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Provision and manage your servers

  • Process payments and billing

  • Provide customer support

  • Improve our services and platform performance

  • Send important service-related notifications

We do not sell your personal information to third parties.


4. Data Storage & Security

We implement industry-standard security measures to protect your information from unauthorised access, misuse, or disclosure.

While we strive to protect your data, no online system can guarantee 100% security. You are responsible for maintaining the confidentiality of your login credentials.


5. Cookies & Tracking Technologies

CloudHost360 may use cookies and similar technologies to:

  • Improve user experience

  • Remember login sessions

  • Analyse platform usage

  • Enhance performance

You can disable cookies through your browser settings, but some features may not function properly.


6. Data Sharing

We may share information only when necessary:

  • With trusted service providers for payment processing or infrastructure support

  • When required by law or legal authorities

  • To prevent fraud, abuse, or security threats

We do not share your information for marketing or resale purposes.


7. Data Retention

We retain your personal information as long as your account remains active or as required by legal obligations.

If you delete your account, certain billing records may be retained for compliance and accounting purposes.


8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent where applicable

To exercise these rights, please contact us through our official support channels.


9. Refund & Billing Policy Reference

Subscription refunds are available only within 3 days of purchase. After this period, no refund will be issued.
Please refer to our Terms of Service for complete billing details.


10. Changes to This Policy

CloudHost360 may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.


11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website support page.