Find clear answers about CloudHost360’s server plans, billing options, storage add-ons, backups, and account management in one place.
Find clear answers about CloudHost360’s server plans, billing options, storage add-ons, backups, and account management in one place.
CloudHost360 is a modern cloud server platform that allows you to configure and launch virtual servers with flexible billing options.
You can choose server size, storage, backups, authentication method, and billing model — all from one easy configurator.
Simply choose your server specifications, select billing type, configure add-ons (if needed), and proceed to checkout.
After successful payment, your server is automatically provisioned and available inside your dashboard.
Basic understanding of server management helps, but our automatic setup options make it beginner-friendly.
You can choose automatic formatting and mounting for storage and easily manage backups from your dashboard.
We offer two billing models: Subscription (monthly or yearly) and Pay-As-You-Go via wallet balance.
You can choose whichever fits your project requirements and flexibility needs.
Subscription requires upfront payment for 1 month or 12 months.
Pay-As-You-Go deducts usage from your wallet balance every 30 minutes based on your server’s configuration.
Yes, yearly subscriptions include a 10% discount compared to paying monthly for 12 months.
This helps reduce long-term hosting costs for stable projects.
Usage is calculated and deducted every 30 minutes from your wallet balance.
This ensures accurate billing based on actual server activity.
You will receive alerts before your balance reaches a critical level.
If not recharged within the grace period, your server may be suspended until payment is made.
Yes, subscriptions can be cancelled at any time from your dashboard.
Refunds are available only if cancellation happens within 3 days of purchase.
If you cancel your subscription within 3 calendar days of activation, you are eligible for a refund.
After 3 days, no refund will be issued, but your subscription will remain active until its expiry date.
For subscription servers, changes may require creating a new plan or upgrading.
For Pay-As-You-Go servers, certain add-ons like storage and backups can be added later.
CloudHost360 offers multiple RAM and performance tiers to suit different workloads.
Pricing automatically updates in the configurator based on your selected plan.
You can choose from multiple Linux distributions available in the configurator.
Each server is provisioned with the OS version you select.
You can authenticate using either a secure root password or an SSH public key.
For higher security, SSH key authentication is strongly recommended.
Additional Storage allows you to attach extra disk space to your server.
It works like a detachable disk that can be mounted automatically or manually.
You can choose preset options (25GB, 50GB, 75GB, 100GB) or use a custom size up to 100GB.
Currently, the maximum allowed additional storage is 100GB.
Yes, for Pay-As-You-Go servers you can attach additional storage even after creation.
For subscription servers, storage must be selected during initial configuration.
Yes, storage pricing is calculated independently and added to your total server cost.
The final price is displayed clearly before checkout.
Automated backups create scheduled copies of your server data to protect against loss.
You can choose between weekly and daily backup plans.
Weekly backups cost 20% of your server’s monthly price.
Daily backups cost 30% of your server’s monthly price and provide more frequent recovery points.
Yes, Pay-As-You-Go servers allow you to enable backups at any time.
For subscription servers, backups must be selected during setup.
Yes, you can select a backup time window during configuration.
Backups will begin within the selected 4-hour window.
All servers can be managed from your CloudHost360 dashboard.
You can view usage, billing history, backups, and server status in one place.
Yes, you can control power states such as start, stop, and reboot from the dashboard.
Billing rules depend on your selected billing model.
Deleting a server permanently removes its data and stops billing immediately.
This action cannot be reversed.
CloudHost360 uses industry-standard infrastructure and secure provisioning practices.
We recommend enabling backups and SSH authentication for maximum protection.
We maintain high availability standards to ensure server reliability.
Performance may vary based on configuration and workload.
Hourly pricing is derived from the monthly rate divided by average monthly hours.
This ensures transparent and predictable billing for Pay-As-You-Go users.
Yes, storage volumes can be detached and attached to other compatible servers.
This provides flexibility for scaling or migration.
You can enable managed database add-ons during configuration if available.
Pricing is clearly shown before checkout.